Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
1. Order processing
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Orders are typically processed within
[1–3 business days]after payment is confirmed.
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Orders aren’t usually processed, shipped, or delivered on weekends or public holidays.
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During busy periods, processing times may be slightly longer.
2. Shipping rates and delivery estimates
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Shipping charges for your order are calculated and displayed at checkout.
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Estimated delivery times depend on your location and the shipping method selected at checkout.
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Typical delivery times are:
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Domestic shipping
:
[3-7business days]
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Domestic shipping
3. Shipment confirmation and tracking
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When your order has shipped, you’ll receive a shipping confirmation email.
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If tracking is available, the confirmation email will include a tracking number and link.
4. Delays
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Delivery times are estimates only and aren’t guaranteed.
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Shipping delays can happen because of carrier issues, weather, customs processing, high order volumes, or other factors outside our control.
5. International shipping
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We ship to
[Germany].
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International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
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These charges are the responsibility of the customer unless otherwise stated at checkout.
6. Incorrect shipping addresses
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Customers are responsible for providing a complete and accurate shipping address.
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If an incorrect address is entered, please contact us as soon as possible at
[info@lrglow.store ].
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If an order has already been processed or shipped, we may not be able to make changes.
7. Lost or damaged packages
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If your package is lost or arrives damaged, contact us at
[info@lrglow.store]within
[7] daysof the expected delivery date or receipt.
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We’ll work with the shipping carrier to investigate the issue and determine next steps.
8. Returned shipments
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If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we may contact you to arrange reshipment.
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Additional shipping charges may apply.
9. Contact
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If you have questions about this Shipping Policy, contact us at:
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Email
:
[info@lrglow.store] -
Business name :Liliia Romaniuk
:
[LRGlow]
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Email